Frequent Asked Questions IV

What about a deadline - how does your money back guarantee work?

The guarantee is simple.  If we don't complete your paper on time then we'll refund your money.  The deadline for this to apply is 9 a.m. Pacific Standard Time the day following the due date.  We are clear in our goals:  We will complete your paper to you on time - every time.  However, keep in mind that if you change your requirements, and/or don't send in your purchase agreement on time, then you can't claim the paper isn't available at your deadline.  Alterations in paper content after we confirm your order voids this agreement and is explained in detail when we confirm your order (i.e. - the day before your paper is due you call to add 15 pages to your paper and still expect it the next morning with the money back guarantee).  We also suggest that for thesis and dissertation work, if you don't have an emergency and your document isn't due in 5 days we suggest extending the deadline to deliver a superb quality thesis or dissertation.

Will you be able to write on my topic?

We can write on any topic you can throw at us.  If you have doubt whether we can write it or not just give us a call and ask.  Rest assured, we will go to the ninth degree to complete your paper on time and on your exact topic.

How can I feel comfortable that my paper is left in good hands?

We have written over fifteen thousand papers.  We are quite likely the best paper company out there, our reputation and our performance abilities are testimony to this.  We may be younger than some of the other companies in the industry but no other company will go as far as we do to please a client.

What will I receive when I request copies of article sources?

You will receive the journal articles or newspaper articles included in the bibliography.  They will be attached as a file to your order or the links from the bibliography will be clickable.

When I request copies of article sources, will the paper be written any different?

The paper is written with as many article sources as possible.  Books will be used in minimum, and all books will be popularized and you can locate them yourself in your own area.  If you don't select article sources then we will write your paper with conventional sources of books and print sources found at the library.  However, we don't provide photocopies of these sources.

Will you revise my paper if I don't like the writing style the writer uses?

Unfortunately, not for free.  Every writer has there own writing style.  If we don't follow your requirements then we are more than willing to revise your paper.  However, we will not revise a paper if you debate the word choice.  You are free to write your own paper however you wish.

How can I trust your order form and feel secure that my credit card information is safe?

Every site that is operated by The Paper Experts can be trusted to provide top of the line security.  Every order form is hosted on our own secure page.  Our services are as safe as ordering from a conventional online supplier such as Amazon.

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